What Data We Collect and Why
When you open an account, we collect your name, contact details and the mobile wallet number you use — whether that is bKash, Nagad or Rocket. This lets us process deposits, verify withdrawals and send you account-level alerts. We also collect device data such as your
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browser type and IP address to keep your session secure and detect unusual login attempts. During any transaction through bKash, Nagad or Rocket, the payment reference and amount are logged against your account record — we do not store your full wallet PIN or password at
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any point. Cookies on our site track session state only; we do not use them to build advertising profiles. If you contact our support channel, the conversation is stored so we can follow up accurately. Data is kept for as long as your account remains active
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and for a legally required period after closure. You have the right to request a copy of what we hold, ask us to correct inaccuracies or request deletion where local law permits. Eligibility to hold an account and the rights available to you depend on your
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local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.